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FAQ
Proxuma is out of Beta and fully live, being used by 20+ MPSs around the world. However, billing isn’t live yet so we won’t charge until the next billing cycle. We are rapidly developing towards a mature product, ironing out bugs and adding features so Proxuma is your reliable planning screen.
Setting up Proxuma is done within 5 minutes. Simply register, connect and you are ready to go. The initial syncing can take up to 30 minutes depending on the size of your database.
At this moment we will manually set-up your database but within a few weeks you won’t need us at all. Until it’s fully automated we offer our Premium onboarding services for free! Setup a call with one of our Specialists and we help you to get started.
Instructions on how to connect with your PSA can be found in our knowledgebase.
At the moment the first platform we fully connect with is Autotask. Proxuma is ready for multiple integrations and absolutely will add more!
Suggestions which are already made by interested companies are Topdesk, HaloPSA, Zendesk, Monday, Connectwise and Jira.
Proxuma is built to scale. We can integrate with any PSA software vendor that has sufficient API access. We prioritise the integration of other vendors based on demand, feel free to ask or suggest!
Can’t wait? Gather a group of interested users. When there is sufficient commitment we will push the integration to the top of our priority list.
Proxuma is built and managed by an ISO 27001 and ISO 9001 certified company and has logging built in. It’s hosted on AWS for optimal uptime and Security. Development is done following the OTAP principles and we have a full OTAP process which includes predefined testcases combined with automated tests. We also schedule periodic pentests.
We think that you will love Proxuma but you can decide for yourself. We give a free 14-day trial, no strings attached. We also offer a monthly commitment after that.
Testing it out is low-impact: after connecting Proxuma, you can get started immediately and see if you get value out of it.
If not, a connected Proxuma instance that is unused won’t impact your Autotask at all.
Is your question not listed? Contact us.
Proxuma is used by 25+ MSPs in multiple countries
Luc Pijls Director Arrows ICT B.V.“We have used Autotask for many years but never knew that we wasted so much valuable time with repetitive tasks. We love Proxuma!”
With Proxuma we are 100% in control and planning is so easy!
Jasper and his team are 100% committed to make sure that this is the only tool we will ever need and keep improving it!
We are in the Beta Program but never did feel like that. The team is professional and handles any question the same day!
You can even click within Proxuma and it directly opens the Servicecall, Tasks or Ticket in Autotask.
With Proxuma we know exactly wenn we have time, not only short term but also months in advance
You can see and feel that it’s created by people who really know MSP’s and our needs
They even helped me to optimize how we handle scheduled and unscheduled work and gave Autotask tips
Since the start of the Betaprogram they keep adding new Features every two weeks.
Didn’t know that we would love it soo much. It makes Planning and Projectmanagement so fast!
Every request is taken serious, they even improve or add more then we ask.
You can see that they know the MSP market
They don’t give themself enough credit, glad to be in the Beta program!
The whole setup took me less then 10 minutes.
Proxuma has a livechat and they respond lightingfast to my questions and create new FAQ’s.
Didn’t even ask for it but they try to make it faster and better everytime!
