Privacy policy

Personal Data we Process

We process personal data that you supply us yourself. Below is an overview of the personal data we process:

First and last name

Gender

Email address

Other personal data that you actively provide on this website, in correspondence, and/or by phone

Data about your activities on our website (visited pages, etc.)

IP address

Internet browser and device type

Special and/or sensitive personal data

Our website and/or services do not intend to collect data about website visitors who are younger than 16 years old, unless they have permission from parents or guardians. However, we cannot verify if a visitor is older than 16. Therefore, we recommend that parents be involved in their children’s online activities to prevent the collection of data about children without parental consent. If you are convinced that we have collected personal data about a minor without permission, please contact us and we will immediately delete this information.

We process your personal data for the following purposes:

To send you our newsletter, downloads, or other information

To contact you if necessary to perform our services

To inform you about changes to our services and products

To offer you a personalized experience on our website

To improve our website and marketing

Retention and sharing of your data

We will not retain your personal data longer than necessary to achieve the purposes for which your data is collected. Our retention period is a maximum of 7 years after the termination of the customer relationship in accordance with tax legislation.

We only provide your data to third parties if necessary for the performance of an agreement with you or to comply with a legal obligation.

Services and website optimization

We use technical and functional cookies, as well as analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. We can also optimize our website with them. You can opt out of cookies by adjusting your internet browser settings to no longer store cookies. Additionally, you can delete all information previously stored through your browser settings.

Accessing, modifying, and deleting data

You have the right to access, correct, or delete your personal data. You can send a request for access, correction, or deletion by submitting an email on our contact page. To ensure that the request for access has been made by you, we kindly ask you to include a copy of your identification document with the request. In this copy, we request that you black out your passport photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and social security number (SSN) for the protection of your privacy. We will respond to your request as soon as possible, but always within four weeks.

Security

We take the protection of your data seriously and implement appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you believe that your data is not adequately secured or if there are indications of misuse, please contact us by submitting an email on our contact page.